From experience we know that customers can have many questions when they make a reservation. From these questions we have created a comprehensive list of the important frequently asked questions (FAQ) and their answers. Our FAQ's are accessible from the homepage as well as from all other pages. Please take some time to read the FAQ before contacting us.
To receive assistance for a hotel reservation already made, please refer to contacts listed in your confirmation email. Alternatively you can send an email to customer@traveleurope.it
Email: Customer Service
| Contact Number | Available from | Voice responder | Opening hours |
|---|---|---|---|
| +39 0106 067 888 (1) | Worldwide | English | Mon - Fri, 9 - 18 |
| 0899 190 460 (2) | France | French | Mon - Fri, 9 - 18 |
| 0900 110 2100 (3) | Germany | German | Mon - Fri, 9 - 18 |
| 0900 888 108 (4) | Switzerland | Italian* | Italian: Mon - Sat, 8 - 24 Sun, 9 - 21 Fra, Eng, Ger, Spa: Mon - Fri, 9 - 18 |
| 0905 3840 065 (5) | United Kingdom | English | Mon - Fri, 9 - 18 |
| 807 543 082 (6) | Spain | Spanish | Mon - Fri, 9 - 18 |
| 89 20 40 (7) | Italy | Italian | Mon - Sat, 8 - 24 Sun, 9 - 21 |
* Available shortly in English, French and German
Call costs from landlines:
(1) 1,80 €/min VAT incl.
(2) 0,34 €/min VAT incl.
(3) 2,00 €/min VAT incl.
(4) 2,00 FRs/min VAT incl.
(5) 1,50 £/min VAT incl.
(6) 1,09 €/min VAT incl.
(7) 1,50 €/min + VAT
Book online or call our reservation hotline from Monday to Friday from 9.30 am to 5.30 pm (CET – Central European Time).
+39 02.45.47.30.26+44 (0)20.32.39.87.58
Call center for the hotel reservations only.
Booking flights and rental cars are available only through the website.